Team leader

Austin, TX

Chick-fil-A Leadership Team Member

Position Summary:

As a member of our Leadership Team, you will be responsible for overseeing the daily operations of our Chick-fil-A restaurant. This includes ensuring excellence in all areas of operations—such as food production, preparation, guest experience, team development, inventory management, and facility upkeep. You will play a key role in upholding Chick-fil-A’s high standards and delivering exceptional service to our guests.

Key Responsibilities:

  • Direct daily operations to ensure compliance with Chick-fil-A standards.
  • Lead and develop team members through coaching, training, and feedback.
  • Ensure a clean, safe, and welcoming environment for both guests and team members.
  • Oversee inventory management, ordering, and cost control.
  • Ensure adherence to food safety and quality standards.
  • Demonstrate financial accountability and support profitability goals.
  • Proactively resolve conflicts and ensure positive customer experiences.

Requirements:

  • 3 to 5 years of experience in a leadership capacity, preferably in food service or a fast-paced customer service environment.
  • Exceptional communication and interpersonal skills.
  • Strong problem-solving and conflict resolution abilities.
  • High attention to detail and commitment to operational excellence.
  • Ability to take initiative and work both independently and as part of a team.
  • Professional demeanor and ability to model Chick-fil-A’s values and culture.

Additional Information:

  • This position requires availability for a flexible schedule, including early mornings, evenings, weekends, and holidays.
  • Leadership Team Members are expected to lead by example and foster a culture of excellence, integrity, and hospitality.

Closed Sundays

All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.

Work Directly With A Chick-fil-A Operator

The Operator, Ryan Taylor, is an independent business person, responsible for the operation of the restaurant. He likes to invest time in his employees, teaching them important business skills for the future.

Competitive Pay

Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills. Our starting pay for Team Leaders is $20/hr.

It's a Great Place to Work

At Chick-fil-A, our Operator considers his team members to be more than just employees, they are a highly valued part of our team. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.

College Scholarships

At Chick-fil-A, we believe everyone deserves an education. Chick-fil-A Corporate offers Leadership Scholarships to eligible employees who qualify.

We are always looking for great candidates. Please let us know in the cover letter why you want to join our team and we will contact you to set up a time for an interview.

Thanks!